Wednesday, April 19, 2017

Launching New CARE Coaching Matrix for Human Service Providers

Pennsylvania, USA - Today, Community Life Coaches, Chris and Carol Green, introduced their new Life Coaching Matrix to human service providers, during a monthly staff training at a local Women's Shelter in Harrisburg, PA. This new coaching matrix shows human service organizations how to adopt life coaching skill-sets within a case management paradigm.

The innovation came through a year-long series of monthly training sessions with the staff of a local women's shelter, and culminated in the presentation of a strategy the shelter could implement to ensure that every employee or volunteer is introduced to a Golden-Rule-based approach in their daily service to their clients and residents.

"We have been strategically introducing the staff to human value core beliefs," explains Coach Carol Green, "Then we took them through personality assessments and self-awareness exercises, which proved to be necessary to get the needed buy-in for changing the way one has been doing things.  It is a huge challenge to get people, who have been involved in human services for many years, to adopt a life coaching approach within a traditional case management system."

The Greens have learned that organizations and agencies across the United States are recognizing the need to change and improve their training in helping their workers make a better connection with their clients. However, many case workers are still struggling with their own personal demons and inner barriers, which come rushing to the surface when they reach moments of frustrations with difficult clients.

"Our CARE Coaching Matrix provides a practical way for a human service organization to ensure that their staff is empowered and equipped beyond the regular job-skills matrix," adds Coach Chris Green. "The typical job-skill matrix is a checkbox that indicates how well the staffer can do her job. The CARE Coaching Matrix is all about ensuring that you have a healthy healer, who is more than just an employee who can handle her case management load."

As the world's leading producers of CARE-Ready Life Coaches, Chris and Carol Green teach and train community, government and education leaders, human service organizers, business visionaries, and neighborhood dreamers how to be much more effective by embracing the principles of CARE (Compassionate Awareness with Respect and Empathy) in their professional and personal lives. They LISTEN to people,  LIFT people and LAUNCH people. Then they equip and empower them to do the same for others.

Many coaching, mentoring and community outreach programs employ what is known as a "deficit model" of working with people. That's where you focus on the problems (deficits) of a person, and then apply a set of pre-determined, cookie cutter steps and treatments to address their issues. The deficit-based model is what many professionals and well meaning Helpers use, but it rarely works long-term, leaving Helpers wondering why their clients fail to break the cycles of addiction and recidivism.

However, CARE-Ready Life Coaching mirrors the principles found in the proven, evidence-based strategies of Strength-based, Solution-focused practices.  CARE-Ready life coaches are trained to connect with people in order to build a relationship/ partnership that empowers the client; thus allowing the client to discover the solutions that will work best for them.

Also, while many coaching programs focus on how to target potential high-paying affluent clients, and high-paying speaking opportunities, we train, equip and empower Care-Ready Responders and Coaches, who are willing to take on the most often overlooked people of society; those who live in under-served communities and can least afford, but benefit the most from professional guidance.

If you want to be trained and empowered to coach or mentor with a purpose that's greater than yourself, explore the possibilities at